Category Archives: Process Improvement

Books, Podcasts, and Conferences related to Designing Great Organizations

Here’s a list of books, podcasts, conferences, frameworks, methodologies, models, and other resources related to designing and building great organizations that I think are worth checking out.

If you have any recommended additions, please email or send me a tweet.

Books, Frameworks, and Standards

Resource

Key Takeaways

Additional References, Summaries, Notes

The Scrum Guide
  •  Defines Agile Scrum implementation, including relevant ceremonies (meetings), roles (Product Owner, Scrum Master, and Team Member), and information radiators (tools)
  • David Anderson gave a great keynote at the CMMI Capability Counts 2017 conference — Kanban is often over-simplified for people who don’t appreciate the whole concept
  •  The Amazon reviews complain about the Kindle version of this, but I’m guessing they’re using the traditional Kindle — the figures look great on my Kindle Fire
Scaled Agile Frameworksafe-logo.PNG
  • Framework for scaling Agile practices to teams of over 50 people
  • Combines best practices from several other sources (e.g. Lean, DevOps, Scrum, Kanban) along with some good tactical recommendations, such as investing in a 2 day, in-person planning events every quarter for the whole team (Program Increment Planning)
Disciplined Agile (DA) process decision framework

DA-logo.PNG

  • Map (analyze) your operation, find the worst bottleneck, resolve it, and repeat
  • Optimize the system, not locally (don’t try to keep each individual machine or person “busy” or productive; instead focus on optimizing the whole system)
  • This is a classic book, written as a fictional story to teach the concepts of the Theory of Constraints
  • Note: A graphic novel version of this was recently released, which sounds interesting
  • Teaches the mindset and concepts of DevOps and why DevOps is so critical to increasing organizational agility
  • Quality Management standard, originally focused for manufacturing organizations, that provide a template on how to define best practices related to ensuring Quality in your organization’s operations, leveraging concepts such as formalized surveys asking your customers how you’re doing
  • Significant overlap with CMMI PPQA, but has some unique practices
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Podcasts

Podcast

Key Takeaways

Additional References, Summaries, Notes

Cover Image
  • Fascinating podcast by Reid Hoffman, where he interviews leaders who have scaled their organizations
Software and Process Measurement Podcast (SPaM CAST)

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  • Tom Cagley interviews people related to process improvement and lots of related domains

Conferences

 Conference

Key Takeaways

Additional References, Summaries, Notes

Agile Alliance’s Annual Conference
LeanAgileDC
CMMI Capability Counts Conference
DevOpsDays
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Using JIRA to Scale your Business

I recently spoke at the 2017 Capability Counts conference, put on by the CMMI Institute. David Anderson Keynote 2017.PNG It’s an interesting event that isn’t focused just on CMMI maturity models — instead it’s a conference where a few hundred people get together to discuss process improvement, Agile, software engineering processes, and a variety of other related topics.

The keynote (shown in the picture above) is David Anderson of LeanKanban University talking about the core concepts of Kanban, which go far beyond most people’s understanding of 3 column boards.

I spoke on using Atlassian’s JIRA product to help an organize scale — sharing some best practices/recommendations on how to use a tool like JIRA to get information out of email, hallway conversations, and meetings and into a system where work can be clarified, prioritized and tracked.

How does a CTO Spend Time?

I’ve recently realized that I’ve been drawing a similar pie graph several times recently, explaining how I spend my time as a Chief Technology Officer (CTO) at a small business.  I thought I’d share for those interested in how I spend my time juggling the demands of CTO across various company priorities.

CTO_time

If you’re interested in learning more about small business CTO activities, including technology strategy when you’re too small to have a dedicated CTO, check out this free, upcoming training in Old Town Alexandria, sponsored by Capitol Post, that I’m teaching next month (Sept 2015):  Technology 101 for Entrepreneurs (How to Choose to the Best Systems for your Business).

CMMI Maturity Levels Explained

The CMMI process improvement model is focused on improving the overall processes involved with designing, creating, and supporting technology products and services.  While the overall framework can be confusing, I enjoyed Watts Humphrey’s explanation of the focus for each of the maturity levels in Looking Ahead:

  • Maturity Level 2 – Move an organization from crisis-driven to plan-driven by focusing on the fundamentals that can reduce/prevent crises (planning, configuration management, requirements management, subcontract management, quality assurance)
  • Maturity Level 3 – Create a learning organization by identifying what works best in an organization and standardizing it across the enterprise (e.g. process definition, training, decision making approaches)
  • Maturity Level 4 – Focus on quantitative management and quality control to ensure that processes are measured and improved using tangible measurements
  • Maturity Level 5 – Focus on continuous process improvement, taking best practices from within and outside of the organization and applying them to the organization